Neuroinclusive Feedback and the Equitable Feedback Model
As more members of the workforce and student population are formally identifying as neurodiverse, feedback must be delivered in ways that are intentionally neuroinclusive. The Equitable Feedback Model is uniquely positioned to equip individuals with practical tools for offering feedback that is not triggering, allowing recipients to process and act on it effectively. Two common forms of neurodiversity that frequently show up in feedback conversations are Attention Deficit Hyperactivity Disorder (ADHD) and Autism Spectrum Disorder (ASD).
Attention Deficit Hyperactivity Disorder (ADHD)
ADHD is commonly characterized by symptoms of inattention and or hyperactivity and impulsivity. During feedback conversations, a person diagnosed with ADHD may appear inattentive or bored, or they may feel the need to fidget with their hands. In many cultural contexts, these behaviors are often misinterpreted as disrespect or a lack of interest in the feedback being delivered, which can lead to interpersonal conflict between an employee or student and their manager, supervisor, or instructor. In reality, these behaviors are often coping mechanisms that help quiet the mind of the person receiving feedback. In other cases, the individual may have already processed the information quickly and is awaiting an opportunity to respond. This experience is reflected in qualitative research on criticism and ADHD, which notes that appearing disengaged is frequently unintentional and linked to internal cognitive processing rather than disinterest. For these reasons, workers and students diagnosed with ADHD can benefit from receiving feedback through the Digital Tools Method. This approach reduces the likelihood that their behavior during live conversations will be misread and allows them to engage with feedback in a way that aligns with how they process information. Reach out to us if you would like to learn more about how to incorporate these methods into your feedback conversations.
Rejection Sensitive Dysphoria (RSD)
A growing number of individuals diagnosed with ADHD also experience Rejection Sensitive Dysphoria (RSD). RSD is defined as an intense emotional sensitivity to perceived rejection, criticism, or failure, whether or not that perception reflects reality. It can be triggered by feedback that suggests falling short of expectations, either personal or external, and may result in significant emotional distress. When individuals experience symptoms of RSD, it is especially important to deliver feedback using the Balanced, and Empathetic Feedback Methods. These approaches help ensure that feedback is constructive, grounded, and supportive, reducing the likelihood of triggering an emotional response that interferes with growth and learning. Send us a note to find out how we can help you implement the Equitable Feedback Model within your current culture.
Autism Spectrum Disorder (ASD)
Autism Spectrum Disorder (ASD) is a neurodevelopmental condition involving differences in social communication, sensory processing, and behavior. It is referred to as a spectrum because individuals experience varying strengths and challenges that can shift across environments and over time. Autism is not an illness, but a neurological variation that shapes how people perceive, interpret, and engage with the world, as recognized by the American Psychiatric Association. Many autistic individuals prefer clear, direct communication and may need additional time to process complex or emotionally sensitive feedback. Live, in-person feedback, especially when vague or negative, can lead to sensory or cognitive overload. Feedback delivered through the Digital Tools Method reduces these risks by offering structure, clarity, and predictability while minimizing social pressure. When implemented intentionally, digital feedback methods support inclusion, improve the employee experience, and contribute to the long-term success of neurodiverse talent. Let's talk about how we can help ensure your communications are more neuroinclusive.